What are the three required items when adding a new client in MBO?

Study for the Orangetheory Fitness Sales Associate Onboarding Test. Prepare with flashcards and multiple-choice questions, each with hints and explanations. Get ready for your exam!

The three required items when adding a new client in the Management Business Online (MBO) system are the client's name, email, and phone number. This specific combination of information is essential for effective communication and client management.

The client’s name is crucial for identification and personalization in future interactions. The email serves as a primary method for sending communications, promotional offers, and important updates. The phone number is important for direct contact and can be used to address any immediate queries or concerns the client may have. This information helps create a reliable communication framework, ensuring the client feels supported and engaged with the Orangetheory Fitness community.

In contrast, other options include elements like address and social media, which, while can be useful for certain aspects of client engagement, are not fundamental requirements in the initial client setup process in MBO. Address might be useful for billing or regional promotions, but it is not essential for creating the client profile in this context. Social media, on the other hand, is not typically a critical piece of information needed to manage client records effectively within MBO.

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