What is the importance of following through on commitments in fitness sales?

Study for the Orangetheory Fitness Sales Associate Onboarding Test. Prepare with flashcards and multiple-choice questions, each with hints and explanations. Get ready for your exam!

Following through on commitments in fitness sales is crucial because it builds trust and strengthens client loyalty. When clients see that you are reliable and consistently deliver on what you promise, they feel valued and respected. This trust is essential in fostering a long-term relationship with the client, making them more likely to return for more services and recommend the fitness center to others.

A strong rapport with clients can lead to increased retention rates, as satisfied clients are less likely to seek out competitors. In a fitness environment where personal relationships can significantly impact success, establishing this trust foundationally enhances the client experience and overall satisfaction, ultimately benefiting sales and the business as a whole.

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