What is the maximum number of days a member can be suspended according to the membership freeze policy?

Study for the Orangetheory Fitness Sales Associate Onboarding Test. Prepare with flashcards and multiple-choice questions, each with hints and explanations. Get ready for your exam!

The maximum number of days a member can be suspended according to the membership freeze policy is 60 days. This policy allows members the flexibility to temporarily pause their memberships for reasons such as travel, illness, or personal commitments, providing them the opportunity to remain engaged with the Orangetheory community without losing their membership status. A suspension of up to 60 days ensures that members are not charged during this time, maintaining their ability to return to the studio without administrative hurdles. This is a standard practice in many fitness memberships, as it accommodates member needs while still promoting overall retention and satisfaction.

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