Which approach is least effective when handling objections from a client?

Ignoring objections completely is least effective when handling client concerns because it leaves the client's issues unaddressed, which can lead to frustration and dissatisfaction. When a client voices an objection, it signals that they have a concern or reservation that needs to be acknowledged. By ignoring these objections, a salesperson fails to engage in a meaningful conversation that can resolve the client's worries.

In contrast, calmly addressing concerns with solutions, providing relevant information to alleviate concerns, and offering alternative solutions to fit their needs are all proactive strategies that foster trust and demonstrate that the salesperson values the client’s perspective. Engaging directly with objections opens the door for dialogue, allowing the salesperson to clarify misunderstandings and effectively tailor their approach to meet the client’s needs. This ultimately increases the likelihood of a positive outcome and enhances the client’s overall experience.